Zoho One

Sales

Define and automate your sales process

Provide your sales team with a systematic and repeatable sales process so they can sell effectively across channels. Grow, convert, engage, and capture at a steady rate.

Marketing

Engage prospects across channels

Automate your marketing with autoresponders, email sequences, and other tools to create a brand, communicate effectively with potential customers, and achieve excellent returns on your marketing investment.

Service

Respond to inquiries and improve customer experience

Give your teams the tools they need to respond to customer service inquiries via several channels, handle issues fast, and raise customer satisfaction. Provide remote support when a problem cannot be resolved via live chat or phone calls.

Finance

Get your finances in order

Get access to accounting tools that will assist you in managing finances, tracking payables, and organizing your bills and expenses. Simplify customer lifecycles and billing procedures.

HR

Onboard and empower employees

Perform essential HR tasks such as hiring newtalent, managing staff, and creating a positive company culture. Set policies, keep tabs on attendance and time, and preserve performance evaluations.

Operations

Manage projects and orders

Quickly fulfill orders, manage internal and external projects, grow your business, and develop custom applications for your particular workflows. Control stocklevels and orders across several channels and warehouses.

eCommerce

Build a website and sell online

Make your website the public face of your company with the help of other tools like CRM, Desk, and Campaigns. Use heatmaps to track your visitors' online activity and present them with appropriate content.